Live Life on Your Terms at Home
Life is for living! We believe that passionately. Any truly Ideal Home Care has to start with that vital commitment in mind.
We can’t help getting older, and sometimes that means we need more help with things we used to do unaided - but getting older does not mean giving up on life, and fun, and joy.
Our fabulous Care team is focussed on helping our wonderful Clients to stay safe and well, but also to enjoy life, and to engage with the things that make life worth living.
We will work with you on a Care Plan that addresses your own personal needs and preferences, and we will provide Support Worker who help make each day something to look forward to.
Our Aged Care Service Areas
We provide aged care services across the Northern Rivers, Clarence Valley, Coffs Harbour, Mid North Coast, Port Macquarie, Tweed Heads, and Coolangatta regions.
Our Support Workers are local - they know the communities, the roads, and the services nearby. Whether you're in Grafton, Lismore, Ballina, Forster Tuncurry or anywhere in between, we're here.
What Our Aged Care Support Includes
Our aim is to continuously improve our help for you so your independence and quality of life remain optimal. The specific activities we can help with include:
- Support with your Activities of Daily Living – such as your morning routine, personal care, grooming, dressing and other hygiene (we require minimum Certificate III qualified staff for these activities)
- Assisting with your Meal shopping and preparations
- Helping you maintain Social connections and Companionship
- Reminders about your Medication/s (we have Registered Nurse qualified staff to engage with you about your medications)
- Wound care and skin integrity. (Our Registered Nurses are experts).
- Assisting you with transport to medical and other therapy appointments
- Assistance with maintaining your home, for example light housework and lawn care
- We can also arrange Allied Health support if this is needed in your Care Plan – for example: Physiotherapy; Occupational Therapy, Podiatry.
Trusted, Consistent Support Workers in North Coast NSW
Anyone who comes to your home should be someone whose company you enjoy, and we will consult with you about that.
Naturally, our team members are all carefully screened, with a current National Police Check, and fully insured.
We also have a very stable team, so you won’t have a constant stream of “new” Support Workers to deal with. Our care is based on consistency, with a long term view.
Government Subsidised & Private Aged Care Options
We provide Government subsidised Home Care through the Home Care Package program.
We are also a Provider for the Commonwealth Government’s Support at Home program
Private Pay services at competitive hourly rates are available too, for Clients who do not have Government subsidised care and need care now.
Call us now, to speak with one of our highly experienced Care Managers
How is Aged Care at Home Funded?
In-home aged care is now funded through the Support at Home program, introduced by the Australian Government in November 2025. It replaced the previous Home Care Packages system.
Support at Home is available to Australians aged 65 and over (or 50 and over for First Nations people) who need help to keep living independently at home.
Funding is assessed individually — the more support you need, the more funding you receive, up to $78,000 per year.
To access Support at Home:
- Contact My Aged Care on 1800 200 422 or visit myagedcare.gov.au
- Request an assessment - an assessor will visit you at home
- Once approved, choose Ideally Home Care as your provider and we'll build your Care Plan together
We are a registered Support at Home provider. We also offer private-pay services if you need care before your funding comes through - view our pricing schedule here.
You can read more about the Support at Home program here.