Home Care Services in the Northern Rivers, NSW
In-Home Aged Care Across the Northern Rivers
Ideally Home Care supports older Australians to live independently in their own homes right across the Northern Rivers.
From the beachside streets of Ballina and Lennox Head to the lush hinterland of Bangalow and Nimbin, and from Lismore, Casino and Murwillumbah in the west to Byron Bay and Mullumbimby on the coast.
Our local support workers and care managers live and work in the communities they serve. They understand the distances involved - a client in Kyogle has different logistical needs than someone in Tweed Heads, and they plan accordingly.
When you contact us, you will speak with someone who genuinely knows where you live.

Support at Home in the Northern Rivers
From November 1st, 2025, the Australian Government's new Support at Home program replaced the old Home Care Package system.
- If you were on a Home Care Package (Level 1–4), your funding has transitioned to Support at Home.
- If you are new to government-funded care, the process begins with a free assessment through My Aged Care (https://www.myagedcare.gov.au/)
Ideally Home Care is an approved Support at Home provider.
We help Northern Rivers residents navigate the assessment process, understand their funding classification, and build a care plan that gets the most from their budget.
Services can include personal care, domestic assistance, meal preparation, transport, nursing visits, and allied health support. Learn more about our pricing schedule here.
Already have a Home Care Package or Support at Home budget? You can switch to Ideally Home Care at any time. There is no lock-in with your previous provider.
"I am so grateful for all you had done for my Mum."
- Karen Anderson
"Such a wonderful team to take care of me, keeping my life simple and enabling the very best I could wish for."
- Roz Radin
"...they go above and beyond to ensure your loved one receives the best possible care."
- Donna Duclos
"Their carers have been absolute angels"
- Kym Klein
"the staff employed to do the actual caring/cleaning are second to none."
- Carmel Everson
"...has really put the care back into my aged care experience for my mother."
- Susan Peters

Government Subsidised Care
We'll guide you through the process in plain English, so you can get the support you need with less stress.
Support at Home
Practical, flexible assistance that adapts to your changing needs while respecting your independence and dignity.
NDIS Support
Person-centred support that empowers you to achieve your goals and participate fully in your community.
Home Care Package
Navigate your government funding with confidence and create a care plan that truly reflects your needs and wishes.
NDIS Support Workers in the Northern Rivers
Ideally Home Care is a registered NDIS provider serving participants across the Northern Rivers region of NSW.
Whether you are self-managed, plan-managed, or agency-managed, our team can work within your NDIS plan to deliver the supports that matter most to you.
We provide assistance with daily activities, community participation, social support, transport, and more - all delivered by trained local support workers who understand the Northern Rivers community.
If you are unsure whether you qualify for the NDIS or need help navigating your plan, our Care Managers can guide you through the process.
Learn more about the NDIS Scheme here: https://ideallyhomecare.com.au/national-disability-insurance-scheme/
Why Families in Nothern Rivers Choose Ideally Home Care
- Local knowledge: Our support workers are Northern Rivers locals. They know the region's roads, communities, and culture.
- Consistent carers: We match you with a regular support worker so you see a familiar face at every visit.
- Family-owned: Ideally Home Care is independently owned and operated - not a national franchise.
- Flexible scheduling: Care when you need it, whether that is a few hours a week or daily visits.
- Allied health connections: We work alongside local GPs, physiotherapists, and occupational therapists across the Northern Rivers.
You can read more about us here: Our Story

Dave + Meg
Founders, Ideally Home Care
Towns We Serve Across the Northern Rivers
Ideally Home Care provides in-home care services to clients in Ballina, Lennox Head, Alstonville, Wollongbar, Lismore, Goonellabah, East Lismore, South Lismore, Byron Bay, Bangalow, Mullumbimby, Brunswick Heads, Ocean Shores, Murwillumbah, Tweed Heads, Banora Point, Kingscliff, Casuarina, Pottsville, Casino, Kyogle, Evans Head, Woodburn, and surrounding coastal and hinterland communities.
If you are unsure whether we service your area, please call or send an enquiry - our coverage is extensive across the region.
Ideally Home Care acknowledges the Bundjalung, Arakwal, and Githabul peoples as the Traditional Custodians of the Northern Rivers region, and pays respect to their Elders past, present and emerging.


